Quick answers about orders, delivery, returns and our products. Can’t find what you need? Email support@vitalmart.us or use our contact form.
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Frequently asked questions
How much does shipping cost?
Shipping options and costs depend on your destination. You’ll see the available methods and the exact cost at checkout before you pay.
Where do you ship?
We ship to the United States, Canada and selected countries in Europe, Asia-Pacific and the Middle East. If your country is available, you can choose it at checkout.
How do I track my order?
When your order ships, we email tracking details to the address you used at checkout.
Can I return an item?
Yes. You can request a return within 30 days of delivery. Email support@vitalmart.us with your order number and we’ll send instructions. See Shipping & returns for details.
When will I receive my refund?
Once we receive your return, we process your refund within 5–7 business days. Return shipping is paid by the customer unless an item arrived defective or incorrect.
Are your supplements right for me?
Each supplement page lists its format and key ingredients. Always read the full label and follow the serving directions. Speak with a healthcare professional before use if you are pregnant or nursing, take medication or manage a health condition.
How do you choose your products?
We look for useful, everyday essentials and describe each one plainly: what it is, how to use it and what’s included. We avoid exaggerated claims and will only show reviews from real customers.
Which payment methods can I use?
All available payment options are shown at checkout.
How can I contact you?
Email support@vitalmart.us or use our contact form.